Reports

Application of Benchmarking

Application of Benchmarking Practices, Opportunities, and Future Prospects FOREWORD As Saudi Arabia transitions towards a knowledge-based economy, benchmarking emerges as a linchpin in this transformativejourney. Benchmarking provides a platform for organizations to learn from the successes and failures of others, thus crafting a roadmap towards constant improvement and excellence.This strategic tool has found profound applications …

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Personalization

PERSONALIZATION Enhancing public policy design and business outcomes FOREWORD Personalization is transforming cUstomer and citizen experiences across business and government sectors. Examples like Netflix’s personalized recommendations and the UK’s “Your DWP” platform highlight its effectiveness in increasing satisfaction and engagement. Leveraging data analytics, machine learning, and artificial intelligence, organizations can create tailored offerings catering to …

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Introduction to Benchmarking

Introduction to Benchmarking What it means and why it matters? FOREWORD Benchmarking stands as an indispensable tool in today’s organizational development landscape, offering organizations a crucial comparative lens against industry standards. Amidst the thriving business ecosystem of Saudi Arabia, benchmarking is fast gaining prominence. It holds the potential to uncover performance gaps, elucidate best practices, …

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SOCIAL STRATEGY

SOCIAL STRATEGY Crucial role of beneficiary buy in and engaging citizen participation through exemplary of Net Zero FOREWORD As we continue to work towards a more sustainable future, it’s important to remember that achieving our goals will require the buy in and cooperation of all members of society A key component of any successful social …

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 NUDGING IN SAUDI ARABIA

NUDGING IN SAUDI ARABIA A Behavioral Approach To Public Policy FOREWORD Nudging represents a concept from behavioral economics, involving subtle prompts that guide individuals towards improved decision making while maintaining their choice autonomy. This method has become widely adopted across multiple sectors, such as public policy, education, finance, and marketing. In numerous countries, nudging is …

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